AGENDA

AGENDA
INTERNATIONAL FORUM FOR HEALTH TOURISM
19 – 21 June 2015, Bucharest

 

DAY 1

Friday, 19 June 2015
16.00 – 16.30 -Registration si welcome coffee
16.30 – 17.00 – Oficial opening of the event
17.00 -18.30 – Medical services quality and pacient safety.

 

DAY 2

Saturday, 20 June 2015

Conference room A
09.00 – 09.30 – Welcome coffee
09.30 -11.00 -Section 1: Quality and standardization in medical tourism. Part I Topics:

  • Criteria for quality standardization in medical system. Benefits of standardization.
  • The role of international certification.

11.00 -11.30 -Coffee break
11.30 -12.30-Section 1: Quality and standardization in medical tourism. Part II Topics:

  • International systems and certification types
  • The role of Romanian accreditation and certification bodies. Their relationship with private health system.

12.30 – 14.00 – Lunch
14.00 -15.00 -Section 2: Quality of health services and medical tourism -the patient’s perspective Topics:

  • Patient perception on the quality of medical services. Personal criteria for measuring quality.
  • Patient satisfaction in medical tourism.

15.00 -16.00 –Section 3: Patient Management. Patient satisfaction in medical tourism. Topics:

  • The relationship doctor -patient. Strategies to build confidence.
  • Promoting health services -multidisciplinary approach.
  • Other bodies involved in patient management.

16.00 -16.30 -Coffee break
16.30 -18.00 –Section 4: Quality management in medical tourism. Medical tourism destinations and branding strategies.

Topics:

  • Medical tourism destinations and centers of excellence
  • Branding and promotion in medical tourism. Romania – a possible medical tourism destination.

 

Conference room B

14.00 -16.00 -Workshop: Solutions for increased competitiveness in the international medical tourism. Part I Topics:

  • Strategies to promote medical tourism services in the international environment.
  • International patient and its requirements.
  • Quality of health services and tourism. Realization of integrated supply services to the international environment

16.00 -16.30 -Coffee break
16.30 -18.00 -Workshop: Solutions for increased competitiveness in the international medical tourism. Part II

  • Your country brand: a key element in promoting medical tourism services.


DAY 3

Sunday, 21 June 2015
09.00 – 09.30 – Welcome coffee
09.30 -11.00 -Section 5: Optimization strategies for integrated medical tourism services.
11.00 -11.30 -Coffee break
11.30 -12.30 -Conclusions